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HYATT HOTELS & RESORTS GOES MOBILE TO SUPPORT ITS GUESTS AND THEIR ON-THE-GO LIFESTYLES

Hyatt Guests Can Now Book and Manage Reservations on Web-Enabled Mobile Devices

CHICAGO (June 3, 2009) – Hyatt Hotels & Resorts today announced the launch of its Hyatt Mobile functionality which allows guests to find and book hotels, access and modify reservations, and check in or out through any Web-enabled mobile device. The functionality is available at www.hyatt.com. Guests who visit hyatt.com from a mobile device will automatically be directed to the new mobilized version of the site where they may take advantage of the following features:

  • Find and book a hotel by location
  • Access Hyatt special offers
  • Obtain reservations with corporate or group rates
  • View and change a reservation
  • Web check in and check out (where available)
  • Access travel tips from yatt’it, the Hyatt travel community
  • View maps and directions to the property from the nearest airport

The Hyatt Mobile site also provides special features for Hyatt Gold Passport members, and includes a way for guests to join Hyatt Gold Passport, view account details and reservations, and receive exclusive Gold Passport offers. The mobile site gives guests full access to information on all Hyatt hotel and resort locations worldwide.

"Our new Hyatt Mobile functionality provides access to all the tools and content our guests need to interact with Hyatt when they do not have access to a computer. Many of our guests live on­the-go lifestyles and are technologically on all the time. They are accustomed to being able to manage their schedules and travel using mobile devices so we wanted to provide them with another convenient way to interact with Hyatt," said Lynda Bott, director, Hyatt Brand Websites, Hyatt Hotels & Resorts. "This new functionality, available worldwide, will allow our guests to quickly and easily find and book their next trip to a Hyatt property, whether they plan it in advance or require a last minute reservation.”

Later this month, mobile versions will also be available for Hyatt Place hotels at hyattplace.com and Hyatt Summerfield Suites hotels at hyattsummerfieldsuites.com. The Andaz and Park Hyatt brand mobile sites are live at andaz.com and parkhyatt.com. The Hyatt Mobile site is powered by Usablenet, a mobile partner for leading brands representing numerous industries including travel, transportation, retail, and automotive. Usablenet Mobile is a fully managed service that leverages the features and functionality of a company’s existing Web site and extends it to all mobile devices worldwide.

For further information:

About Global Hyatt Corporation

Global Hyatt Corporation, headquartered in Chicago, is one of the world’s premier hotel companies. The hotels owned, operated, managed or franchised by its subsidiaries provide authentic hospitality to guests in 44 countries through a passionate commitment to personalized service, cultural relevance, and the environment. Global Hyatt subsidiaries own, operate, manage or franchise more than 370 hotels and resorts worldwide under the Hyatt®, Hyatt Regency®, Hyatt Resorts™, Grand Hyatt®, Park Hyatt®, Hyatt Place®, Hyatt Summerfield Suites® and Andaz™ brands with additional properties under development on five continents. Global Hyatt Corporation is also the owner of Hyatt Vacation Ownership, Inc., operator of Hyatt Vacation Club®. The success of Global Hyatt is driven by the commitment and energy of the thousands of men and women around the world who provide exceptional service to hotel guests. From the U.S. and Canada, reservations for any Hyatt hotel worldwide may be obtained by calling 1-800-233-1234 or visiting www.hyatt.com.

About Usablenet

Usablenet’s unique mobile Web platform provides leading brands with a new channel to extend marketing, commerce and client service efforts to their customers. It offers companies a fully managed service called Usablenet Mobile that translates all existing Web site functionality to a full-featured mobile interface. The solution requires no IT or Web resources on the client side, works on all Web-enabled mobile devices worldwide and can be implemented in six weeks. Usablenet customers include American Airlines, Amtrak, Limited Brands, Marriott Hotels, Nissan and Pfizer. Founded in 2000, Usablenet is a private company headquartered in New York City with offices in Italy. For more information, visit www.usablenet.com.

Katie Rackoff
Hyatt Hotels & Resorts
+1 312 780 5361
katie.rackoff@hyatt.com


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