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Hyatt Announces The Reopening of Hôtel Du Palais in Biarritz, The Emblematic Jewel of Biarritz
Hôtel du Palais in Biarritz, part of The Unbound Collection by Hyatt, reopens following a meticulous restoration to reflect its prestigious history while introducing new, modern elements

CHICAGO (March 26, 2021) - Hyatt Hotels Corporation (NYSE: H) today announced the reopening of Hôtel du Palais Biarritz, which is part of The Unbound Collection by Hyatt brand, a collection of one-of-a-kind hotels from historic gems to revitalizing retreats. Paying homage to the property’s original architecture and history, the hotel and the majority of its 86 guestrooms and 56 suites have been meticulously restored to reflect the palace’s iconic past in French history.

The only hotel with the recognition "Palace de France" on the French Atlantic coast, Hôtel du Palais in Biarritz is a majestic property that was first built in 1854 by Napoleon III for his wife Eugénie de Montijo. The renovation process has rejuvenated and embellished its original and unconventional splendor, respecting the hotel’s history and legend while modernizing certain elements with the guest experience in mind. The hotel’s unique furnishings, rare paintings and refined tapestries reflect the palace’s history.

“We are delighted to welcome guests to the extraordinary Hôtel du Palais in Biarritz. Whether they wish to cross the majestic threshold for a stay at the hotel, a drink at Bar Napoleon III or lunch with the family at our fine-dining restaurant, La Rotonde, guests can enjoy a truly magical experience during their stay,” said Alessandro Cresta, general manager at Hôtel du Palais. “During the renovation process it’s been of the utmost importance for us to preserve the rich heritage and DNA of the palace that makes it the perfect destination when visiting Biarritz and the Basque Country. We look forward to inviting guests and inspiring collectible moments through bespoke experiences that spark new narratives of their own.”

Guest rooms that blend tradition and modernity

The hotel features 86 rooms and 56 suites with areas varying from 301 to 1,076 square feet (28 to 100 square meters) and elegantly decorated with a Second Empire Style that remains true to the original architecture and history as a Palace. Guest rooms on the top floor feature an extraordinary marine ambiance, highlighted by nautical themes reminiscent of cruise ships with rounded windows and portholes.

Gourmet restaurants emphasizing local produce

Guests can enjoy refined, locally inspired culinary creations from the Pays Basque region at the hotel’s restaurant, La Rotonde. The new Chef, Aurélien Largeau, and his team are serving up creative dining experiences for guests looking to make exciting memories. Elsewhere, for those looking to relax and unwind, the Napoleon III Bar offers a menu of carefully selected gins, whiskeys, and vintage champagne in an intimate, sophisticated atmosphere.

Wellbeing experiences

With 32,291 square feet (3,000 square meters) spread over four floors, the Imperial Spa is a peaceful haven, featuring an indoor freshwater pool, whirlpool, hammam and sauna. Outdoors, an enticing seawater pool overlooks the ocean, while the famous cabanas on the waterfront offer guests a moment of relaxation. The pool cabanas each boast sunbeds, towels, pool as well as beach access and a private changing room, shower, toilet and free Wi-Fi. Dedicated pool hosts offer care for each guest by serving refreshing amenities or lunch poolside.

Hôtel du Palais joins  Hôtel du Louvre in Paris and Hôtel Martinez in Cannes, as part of The Unbound Collection by Hyatt brand in France. A compilation of independent, one-of a-kind hotels, the brand caters to guests looking for a sophisticated yet unscripted experience when they travel. Hôtel du Palais will be the eighth hotel in The Unbound Collection by Hyatt in Europe, which includes: The Wellem in Dusseldorf, Hotel SOFIA Barcelona, Hotell Reisen in Stockholm, Párisi Udvar Hotel Budapest, Great Scotland Yard Hotel in London, Hôtel du Louvre in Paris and Hôtel Martinez in Cannes.

The hotel is now open for reservations through November 1, 2021. After completing the final phase of its extensive renovation, the hotel is expected to resume operations again in summer 2022.

For additional information on Hotel du Palais Biarritz and to reserve a stay, please visit hoteldupalaisbiarritz.com.

Guided by its purpose of care, Hyatt’s multi-layered Global Care & Cleanliness Commitment further enhances its operational guidance and resources around colleague and guest safety and peace of mind. More information on Hyatt’s commitment can be found here: hyatt.com/care-and-cleanliness.

World of Hyatt Gives Members 1,000 Reasons to Stay Somewhere New

In celebration of the 1,000th Hyatt hotel opening, and to provide World of Hyatt members even more ways to be rewarded, World of Hyatt is offering members the opportunity to earn 1,000 Bonus Points per qualifying night at Hôtel du Palais. That’s 500 more Bonus Points when guests check out between April 1 and June 30, 2021. Additional hotels and respective offer stay periods can be found at worldofhyatt.com/newhotelbonus. No registration is required and members can earn on top of other offers.

Terms & Conditions

Offer valid for 500 Bonus Points for each qualifying night stayed by World of Hyatt members in good standing during a hotel’s offer period at participating hotels and resorts. Where a qualifying night and the hotel’s offer period coincide with any check outdate from April 1 – June 30, 2021, World of Hyatt members in good standing will receive an additional 500 Bonus Points for a total of 1,000 Bonus Points for each qualifying night during that period.

Offer valid at participating hotels and resorts for stays with a checkout date during each hotel’s offer period. For each hotel’s offer period, visit worldofhyatt.com/newhotelbonus. 

To be eligible for this offer you must be a World of Hyatt member in good standing at time of reservation and stay, stay at a participating hotel with a checkout date during that hotel’s offer period, provide your World of Hyatt membership number at time of check-in, and either pay an Eligible Rate or redeem a free night award. 

An “Eligible Rate” and “Ineligible Rate” are defined in the World of Hyatt Terms and Conditions (located at worldofhyatt.com/terms). Only one point bonus may be earned per member, per stay, regardless of the number of rooms booked. Only the room occupied by the member will count toward this offer. Two or more consecutive nights at the same hotel will be deemed one stay. All points awarded under this offer are Bonus Points. This offer is subject to the complete terms and conditions of the World of Hyatt program. Please allow 3-4 weeks after travel is completed for World of Hyatt Bonus Points to be credited to your Account. To join World of Hyatt, visit worldofhyatt.com. Qualifying nights will automatically be tracked when you provide your World of Hyatt membership number at check-in. A limited number of rooms are allocated to this offer; reservations subject to availability. Offer not valid with groups, conventions, other promotional offers, tour packages or special rate programs. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this offer at any time without notice. The trademarks Hyatt®, World of Hyatt® and related marks are trademarks of Hyatt Corporation or its affiliates. © 2021 Hyatt International Corporation. All rights reserved. 

For additional information, visit worldofhyatt.com/newhotelbonus

The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.

For further information:

About The Unbound Collection by Hyatt

More than a compilation of independent, one-of-a-kind hotels, The Unbound Collection by Hyatt is a thoughtful curation of stories worth collecting. Whether it’s a modern marvel, a historic gem or a revitalizing retreat, each property provides thought-provoking environments and experiences that inspire for guests seeking elevated yet unscripted service when they travel. For a full list of hotels in the collection, visit unboundcollection.hyatt.com. Follow @UnboundxHyatt on Facebook and Instagram and tag your photos with #UnboundxHyatt.

About Hyatt Hotels Corporation

Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company offering 20 premier brands. As of December 31, 2020, the Company's portfolio included more than 975 hotel, all-inclusive, and wellness resort properties in 69 countries across six continents. The Company's purpose to care for people so they can be their best informs its business decisions and growth strategy and is intended to attract and retain top employees, build relationships with guests and create value for shareholders. The Company's subsidiaries operate, manage, franchise, own, lease, develop, license, or provide services to hotels, resorts, branded residences, and vacation ownership properties, including under the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Destination by Hyatt™, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, JdV by Hyatt™, Hyatt House®, Hyatt Place®, tommie™, UrCove, and Hyatt Residence Club® brand names, and operates the World of Hyatt® loyalty program that provides distinct benefits and exclusive experiences to its valued members. For more information, please visit www.hyatt.com.

Forward-Looking Statements

Forward-Looking Statements in this press release, which are not historical facts, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.  Our actual results, performance or achievements may differ materially from those expressed or implied by these forward-looking statements. In some cases, you can identify forward-looking statements by the use of words such as “may,” “could,” “expect,” “intend,” “plan,” “seek,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “continue,” “likely,” “will,” “would” and variations of these terms and similar expressions, or the negative of these terms or similar expressions. Such forward-looking statements are necessarily based upon estimates and assumptions that, while considered reasonable by us and our management, are inherently uncertain. Factors that may cause actual results to differ materially from current expectations include, but are not limited to, the duration of the COVID-19 pandemic and its short and longer-term effects, including the demand for travel, transient and group business, and levels of consumer confidence, and the pace of recovery following the pandemic, any additional resurgence, or COVID-19 variants; the impact of the COVID-19 pandemic, any additional resurgence, or COVID-19 variants, and the impact of actions that governments, businesses, and individuals take in response, on global and regional economies, travel limitations or bans, and economic activity, including the duration and magnitude of its impact on unemployment rates and consumer discretionary spending; the ability of third-party owners, franchisees, or hospitality venture partners to successfully navigate the impacts of the COVID-19 pandemic, any additional resurgence, or COVID-19 variants; general economic uncertainty in key global markets and a worsening of global economic conditions or low levels of economic growth; the rate and the pace of economic recovery following economic downturns; levels of spending in business and leisure segments as well as consumer confidence; declines in occupancy and average daily rate; limited visibility with respect to future bookings; loss of key personnel; domestic and international political and geo-political conditions, including political or civil unrest or changes in trade policy; hostilities, or fear of hostilities, including future terrorist attacks, that affect travel; travel-related accidents; natural or man-made disasters such as earthquakes, tsunamis, tornadoes, hurricanes, floods, wildfires, oil spills, nuclear incidents, and global outbreaks of pandemics or contagious diseases, such as the COVID-19 pandemic, or fear of such outbreaks; our ability to successfully achieve certain levels of operating profits at hotels that have performance tests or guarantees in favor of our third-party owners; the impact of hotel renovations and redevelopments; risks associated with our capital allocation plans, share repurchase program, and dividend payments, including a reduction in, or elimination or suspension of, repurchase activity or dividend payments; the seasonal and cyclical nature of the real estate and hospitality businesses; changes in distribution arrangements, such as through internet travel intermediaries; changes in the tastes and preferences of our customers; relationships with colleagues and labor unions and changes in labor laws; the financial condition of, and our relationships with, third-party property owners, franchisees, and hospitality venture partners; the possible inability of third-party owners, franchisees, or development partners to access capital necessary to fund current operations or implement our plans for growth; risks associated with potential acquisitions and dispositions and the introduction of new brand concepts; the timing of acquisitions and dispositions, and our ability to successfully integrate completed acquisitions with existing operations; failure to successfully complete proposed transactions (including the failure to satisfy closing conditions or obtain required approvals); our ability to successfully execute on our strategy to expand our management and franchising business while at the same time reducing our real estate asset base within targeted timeframes and at expected values; declines in the value of our real estate assets; unforeseen terminations of our management or franchise agreements; changes in federal, state, local, or foreign tax law; increases in interest rates and operating costs; foreign exchange rate fluctuations or currency restructurings; lack of acceptance of new brands or innovation; general volatility of the capital markets and our ability to access such markets; changes in the competitive environment in our industry, including as a result of the COVID-19 pandemic, industry consolidation, and the markets where we operate; our ability to successfully grow the World of Hyatt loyalty program; cyber incidents and information technology failures; outcomes of legal or administrative proceedings; violations of regulations or laws related to our franchising business; and other risks discussed in the Company’s filings with the U.S. Securities and Exchange Commission (“SEC”), including our annual report on Form 10-K and our Quarterly Reports on Form 10-Q, which filings are available from the SEC. These factors are not necessarily all of the important factors that could cause our actual results, performance or achievements to differ materially from those expressed in or implied by any of our forward-looking statements.  We caution you not to place undue reliance on any forward-looking statements, which are made only as of the date of this press release. We undertake no obligation to update publicly any of these forward-looking statements to reflect actual results, new information or future events, changes in assumptions or changes in other factors affecting forward-looking statements, except to the extent required by applicable law. If we update one or more forward-looking statements, no inference should be drawn that we will make additional updates with respect to those or other forward-looking statements.

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Media Contacts:

Simone Loretan
Hyatt – Europe, Africa and Middle East and Southwest Asia
+41 44 279 1226
simone.loretan@hyatt.com

 

Jennifer Rubin

Hyatt

312-780-5808

jennifer.rubin@hyatt.com