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Hyatt Named to 2020 Fortune "100 Best Companies to Work For®" List by Great Place to Work® for Seventh Consecutive Year
Hyatt celebrates an inclusive culture that empowers colleagues to be their best

CHICAGO (February 18, 2020) – Hyatt has been named today to the 2020 FORTUNE “100 Best Companies to Work For®” list, an annual ranking of companies with outstanding workplace cultures according to global research and consulting firm Great Place to Work® and FORTUNE. Hyatt has earned a spot on the prestigious list for seven consecutive years, ranking No. 28 this year.

Rankings are based on survey responses from more than 5,000 U.S. employees, with respondents rating their workplace culture on more than 60 elements. These include trust in managers, compensation, fairness, camaraderie and workplace traits linked to innovation.

“Fostering an inclusive culture in which colleagues are able to bring their whole selves to work each day is fundamental to delivering on our purpose of care,” said Malaika Myers, chief human resources officer, Hyatt. “When our colleagues are at their best, they are able to better care for our guests and customers, and this creates a ripple effect across our global network. We are incredibly grateful to be recognized for our efforts by Great Place to Work® and FORTUNE for the seventh consecutive year, and honored to be named among such well-regarded companies.”

Hyatt offers employees benefits and perks designed to allow them to be their best, including:

  • Travel perks including complimentary and discounted stays at Hyatt hotels around the world
  • A global family assistance policy that provides employees with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Access to skills training and world-class education opportunities through Saba Cloud
  • A diverse workplace, including many diversity business resource groups, creating an environment where all colleagues can be their authentic selves at work
  • Work-life benefits including wellbeing initiatives, on-site rest and relaxation, meditation lounges, flexible schedules
  • Access to a complimentary Headspace subscription as a means of supporting them on their own mental health and wellbeing journeys (launching later this spring)
  • Free or subsidized meals to hotel employees during work hours

The 2020 FORTUNE “100 Best Companies to Work For®” recognition adds to a growing list of workplace accolades Hyatt received in the past year, including:

  • 2019 World’s Most Admired Companies – FORTUNE
  • America’s Best Employers for Diversity – Forbes
  • Best Places to Work for LGBT Equality – Human Rights Campaign
  • America’s Best Employers for Women – Forbes
  • 50 Companies that Care – PEOPLE & Great Place to Work
  • 2019 Best Workplaces for Diversity – FORTUNE & Great Place to Work
  • 2019 Best Multinational Workplaces in Asia – Great Place to Work
  • 75 Best Large Workplaces for Millennials – FORTUNE

For more information or to explore open positions at Hyatt hotels and offices around the world, please visit http://www.hyatt.jobs/. To see the full list of the 2020 FORTUNE 100 Best Companies to Work For, click here.

The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.

For further information:


Great Place to Work, the global authority on workplace culture, determined the Fortune 100 Best Companies to Work For™ list and the Fortune Best Big Companies to Work For list by conducting America’s largest ongoing annual workforce study, representing more than 4.1 million employees this year alone.

Employees responded to over 60 survey questions describing the extent to which their organization creates a Great Place to Work For All™. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. We analyze these experiences relative to each organization’s size, workforce make up, and what’s typical in their industry and region.

The remaining pieces we consider include an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders, to ensure they’re consistently experienced.

To be considered, companies submit an application documenting over 200 data points describing their HR programs and practices. Great Place to Work then conducts a confidential survey of each company’s workforce. To ensure surveys truly represent all employees, we require enough people in each organization to respond that results are accurate to a 95% confidence level and 5% margin of error or better. Three parts of the total score come from our analysis of employees’ survey data, and one part is based on our evaluation of company programs and policies.

We review any anomalies in survey responses, news and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results. Companies need to employ at least 1,000 US employees to be considered for the 100 Best Companies list, and at least 100,000 employees globally to be considered for the Best Big Companies to Work For list. Government agencies are not eligible.

About the Fortune 100 Best Companies to Work For list

Great Place to Work based its ranking on a data-driven methodology applied to anonymous Trust Index™ survey responses from more than 4.1 million employees at Great Place to Work-Certified organizations across the country. To learn more about Great Place to Work Certification and recognition on Best Workplaces lists published with Fortune, visit Greatplacetowork.com.

About Great Place to Work

Great Place to Work® is the global authority on workplace culture. They help organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Emprising®, their culture management platform, empowers leaders with the surveys, real-time reporting, and insights they need to make data-driven people decisions. They use their unparalleled benchmark data to recognize Great Place to Work-Certified™ companies and the Best Workplaces™ in the US and more than 60 countries, including the 100 Best Companies to Work For® list published annually in Fortune. 

To learn more, visit greatplacetowork.com, listen to the podcast Better by Great Place to Work, and read “A Great Place to Work for All.” Join the community on LinkedInTwitter, and Instagram.

About Hyatt Hotels Corporation

Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company with a portfolio of 20 premier brands. As of September 30, 2019, the Company's portfolio included more than 875 properties in over 60 countries across six continents. The Company's purpose to care for people so they can be their best informs its business decisions and growth strategy and is intended to attract and retain top colleagues, build relationships with guests and create value for shareholders. The Company's subsidiaries develop, own, operate, manage, franchise, license or provide services to hotels, resorts, branded residences, vacation ownership properties, and fitness and spa locations, including under the Park Hyatt®, Miraval®, Grand Hyatt®,Alila®, Andaz®, The Unbound Collection by Hyatt®, Destination®, Hyatt Regency®,Hyatt®,Hyatt Ziva, Hyatt Zilara, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, Joie de Vivre®Hyatt House®,Hyatt Place®,tommie™, Hyatt Residence Club® and Exhale® brand names, and operates the World of Hyatt® loyalty program that provides distinct benefits and exclusive experiences to its valued members. For more information, please visit www.hyatt.com. 

Bizzy Emerson
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