News Releases

CHICAGO (February 7, 2024) – With accolades from Condé Nast Traveler to Forbes, Men's Health, and Business Traveler North America, Hyatt is celebrating company-wide accolades and awarded Hyatt hotels and resorts in the Americas region in 2023.

“We are incredibly proud of these awards and accolades, which underscore our dedication to reimagining the guest experience by leading the industry with creativity and care,” said Pete Sears, Group President – Americas, Hyatt. “The recognition Hyatt hotels received in 2023 is a testament to our unwavering pursuit of driving guest, World of Hyatt member and customer satisfaction.”

Rooted in listening to guests and World of Hyatt members, Hyatt strives to meet travelers’ needs and desires by reimagining the guest experience and catering amenities and offerings to their preferences. This nimble approach affirms Hyatt’s commitment to excellent service and providing memorable experiences in sought-after destinations.

From Denver and San Francisco to Los Cabos, Mexico and Lima, Peru, Hyatt properties in the Americas region earned many accolades in 2023, including but not limited to:

Travel Recognition:

• Business Traveler North America 2023 Awards
  • Hyatt was awarded North America’s best business hotel brand as well as the best hotel brand for conventions; Hyatt House was recognized as the best brand for extended stays.
• Condé Nast Traveler Hot List
  • Thompson Denver recognized as one of the best new hotel openings of 2023.
• Condé Nast Traveler Readers’ Choice Awards
  • 20+ Hyatt Americas properties awarded for being fan-favorite hotels, including Andaz Mayakoba Resort Riviera Maya, The Beekman, a Thompson Hotel, Hyatt Regency San Francisco, Chicago Athletic Association and Hotel La Compañia, part of The Unbound Collection by Hyatt and The Lodge at Spruce Peak, part of Destination by Hyatt, among others.
  • Inclusive Collection resorts recognized among the Top 20 Resorts in Eastern Mexico, including Secrets Maroma Beach Riviera Cancun, Secrets The Vine Cancun and Dreams Vista Cancun Golf & Spa Resort.
  • Miraval Arizona Resort & Spa, Miraval Austin Resort & Spa and Miraval Berkshires Resort & Spa ranked within the Top 20 Destination Spa Resorts in the United States.
• Forbes Travel Guide 2023 Star Awards
  • 25+ Hyatt Americas properties across Alila, Andaz, Park Hyatt, Thompson Hotels, The Unbound Collection by Hyatt and Grand Hyatt brands celebrated for being highly rated hotels, including Alila Napa Valley, Andaz Costa Rica Resort at Peninsula Papagayo, Grand Hyatt Bogotá, Grand Hyatt Kauai Resort & Spa and Hotel Figueroa, part of The Unbound Collection by Hyatt, among others.
• Men’s Health 2023 Travel Awards
  • Park Hyatt Aviara Resort, Golf Club & Spa and Mission Pacific Beach Resort, part of JdV by Hyatt, were recognized for their focus on adventure, culture and relaxation.
• Sports Illustrated Swimsuit Best of Awards
  • Breathless Cancun Soul Resort & Spa was recognized as the best girls’ vacation spot
• Travel + Leisure 500 Best Hotels
  • Several properties awarded for being among the top 500 hotels around the world, including Alila Ventana Big Sur, Park Hyatt Aviara Resort, Golf Club & Spa, Park Hyatt St. Kitts Christophe Harbour, Palacio Duhau - Park Hyatt Buenos Aires, The Cape, a Thompson Hotel, Thompson Dallas, Hyatt Regency Lake Tahoe, Resort, Spa & Casino and Hyatt Zilara Cap Cana.
• Travel + Leisure World’s Best Awards
  • Celebrated Alila Ventana Big Sur, Park Hyatt Washington D.C., Park Hyatt Chicago, The Cape, a Thompson Hotel, The Beekman, a Thompson Hotel, Thompson Washington D.C., Hyatt Regency Hill Country Resort & Spa, Hyatt Regency Lake Tahoe Resort, Spa and Casino, Miraval Austin Resort & Spa, Miraval Arizona Resort & Spa, Miraval Berkshires Resort & Spa as well as Suncadia Resort, Hana-Maui Resort and Wild Dunes Resort, all part of Destination by Hyatt.
  • The Alila Hotels and Resorts brand recognized among The 25 Best Hotel Brands 
• Tripadvisor Travelers’ Choice Best of the Best 2023
  • Hyatt Centric Guatemala City and Hyatt Centric San Isidro Lima recognized as top hotels in South and Central America
  • Secrets Maroma Beach Riviera Cancun recognized as a top hotel and top all-inclusive resort in the world
  • Secrets Moxché Playa del Carmen recognized as one of the hottest new hotels in the world
  • Hyatt Zilara Cancun, Secrets Akumal Riviera Maya and Secrets Maroma Beach Riviera Cancun recognized as top hotels in Mexico
  • Hyatt Ziva Cancun, Hyatt Zilara Cancun, Secrets Puerto Los Cabos Golf & Spa Resort and Secrets Maroma Beach Riviera Cancun recognized as top all-inclusive resorts in Mexico

Meetings Recognition:

• Cvent 2023 Top Meeting Hotels
  • Grand Hyatt Nashville awarded for its exceptional meeting space and conference capabilities
• Travel Weekly 2023 Magellan Awards
  • Hyatt Regency Maui Resort and Spa recognized for Overall Family Resort/Hotel
  • Inclusive Collection resorts were recognized as Gold Winners in a number of categories, including:
    • Secrets Moxché Playa del Carmen for Overall All-Inclusive Resort/Hotel
    • Impression Moxché by Secrets for Overall Luxury Resort/Hotel
    • Impression Isla Mujeres by Secrets for Overall New Resort/Hotel
• 2023 Travvy Awards presented by TravelPulse, part of Northstar Travel Group
  • Inclusive Collection awarded as one of the Best All-Inclusive Hotel Chains
  • Several resorts were honored with Gold Travvy awards, including Hyatt Zilara Cap Cana, Impression Moxche by Secrets, Secrets Akumal Riviera Maya, Secrets Maroma Beach Riviera Cancun and Secrets Wild Orchid Montego Bay

Dining Recognition:

• Esquire Best New Restaurants in America 2023
  • Valle and Chef Roberto Alcocer at Mission Pacific Beach Resort, part of JdV by Hyatt, awarded for being one of the best new restaurants in the U.S. and highlighted for the restaurant’s poetic riffs on Mexican cuisine.
• MICHELIN Guide
  • Valle and Chef Roberto Alcocer at Mission Pacific Beach Resort and Nari and Chef Pim Techamuanvivit at Hotel Kabuki, both part of JdV by Hyatt, recognized with a MICHELIN Star for their excellent dining experiences and sophisticated atmospheres.

Employment Recognition:

• Forbes America’s Best Employers For Diversity
  • Hyatt was recognized for its diversity, equity and inclusion efforts
• Forbes America’s Best Employers For Women
  • Hyatt was celebrated for being a top-rated employer for women
• Fortune 100 Best Companies to Work For
  • Hyatt was recognized as one of the “100 Best Companies to Work For,” for the 10^th consecutive year

Loyalty Program Recognition:

• Freddie Awards 2023
  • World of Hyatt recognized as the best elite hotel program
• NerdWallet 2023 Best of Awards
  • World of Hyatt voted the best hotel rewards program
  • World of Hyatt Credit Card voted as the best hotel credit card
• The Points Guy 2023 Awards
  • World of Hyatt recognized as the best hotel loyalty program
  • Hyatt Globalist recognized are the best hotel elite status

For more information about Hyatt hotels around the world, please visit Hyatt.com.

The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.